Terms and Conditions

Last updated: May 1, 2024

Welcome to CryptoParaguay. These Terms and Conditions constitute a legally binding agreement between you and CryptoParaguay (hereinafter, "we," "us," "our," or "the Company") regarding your use of our website (www.cryptoparaguay.com), mobile applications, and related services (collectively, the "Services").

Please read these Terms and Conditions carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to be legally bound by these Terms and Conditions. If you do not agree to any part of these Terms and Conditions, you should not access or use our Services.

1. Eligibility

To use our Services, you must:

By using our Services, you represent and warrant that you meet all of the above eligibility requirements.

2. Account Creation and Verification

2.1 Account Registration

To access certain Services, you may need to register and create an account. When registering, you agree to provide accurate, current, and complete information about yourself as requested in our registration form. It is your responsibility to keep this information up to date.

2.2 Account Security

You are responsible for maintaining the confidentiality of your access credentials, including your username and password. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

You are responsible for all activities that occur under your account. We will not be liable for any loss or damage arising from your failure to comply with these security obligations.

2.3 Verification Process (KYC/AML)

To comply with applicable regulations, including anti-money laundering (AML) and Know Your Customer (KYC) laws, we may require additional information to verify your identity. This may include, but is not limited to:

We reserve the right to limit or restrict access to certain Services until the verification process is satisfactorily completed. We may also request additional information periodically to maintain the accuracy of our records or comply with legal requirements.

3. Cryptocurrency Investment Services

3.1 Service Overview

CryptoParaguay offers various cryptocurrency investment-related services, which may include:

The specific details, features, and pricing of each service are described on our website and may be subject to additional service-specific terms.

3.2 Risk Acknowledgment

You acknowledge and agree that:

It is your responsibility to fully understand these risks before using our Services. We strongly recommend that you seek independent financial advice before making any investment.

3.3 No Guarantee of Profitability

Despite our best efforts to implement sound investment strategies, we cannot and do not guarantee any specific return on your investments. All performance projections, estimates, or examples presented in our marketing materials or communications are for illustrative purposes only and should not be considered as a guarantee of future performance.

4. Payments and Fees

4.1 Pricing Structure

The prices for our Services are indicated on our website and may vary depending on the type of service or product selected. All prices are displayed in US dollars (USD) unless otherwise indicated.

We reserve the right to modify prices at any time, but such changes will not affect orders that have already been confirmed.

4.2 Payment Methods

We accept various payment methods, including but not limited to:

For cryptocurrency payments, the equivalent amount in cryptocurrency will be determined according to the applicable exchange rate at the time of transaction.

4.3 Billing

By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and authorize CryptoParaguay to charge you using your selected payment method for the total cost of your purchase.

For subscriptions or recurring services, you authorize CryptoParaguay to automatically charge the subscription fee at the beginning of each subscription period until you cancel your subscription in accordance with our cancellation policies.

4.4 Taxes

Displayed prices may not include applicable taxes such as VAT or sales tax. When applicable, taxes will be added to the final price and shown before completing the purchase.

You are responsible for paying all applicable taxes associated with your use of our Services. You are also responsible for any tax obligations related to capital gains or losses arising from your cryptocurrency investments.

5. Refund Policy

Our refund policy is detailed in our separate Refund Policy, which forms an integral part of these Terms and Conditions. We recommend that you carefully review our Refund Policy before making any purchase.

In general, due to the nature of our digital and investment services, many purchases are non-refundable once the service has been initiated. For physical products such as hardware wallets, different conditions may apply.

6. Intellectual Property

6.1 Our Intellectual Property Rights

All rights, title, and interest in and to our Services, including all content, features, functionality, software, code, text, graphics, logos, images, and audio-visual material presented on our website or through our Services (collectively, the "Content") are the exclusive property of CryptoParaguay or its licensors.

Our Services and Content are protected by copyright, trademark, patent, trade secret, and other intellectual property laws in Paraguay and abroad.

6.2 Limited License

Subject to your compliance with these Terms and Conditions, CryptoParaguay grants you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services and Content solely for your personal, non-commercial use.

6.3 Restrictions

You must not:

6.4 User Content

If you provide feedback, suggestions, testimonials, or any other content to CryptoParaguay ("User Content"), you grant us a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, perform, and otherwise exploit such User Content in connection with our Services and our business.

You represent and warrant that you have all necessary rights to grant the above license and that your User Content does not infringe the rights of any third party or violate any applicable law.

7. Privacy

Your privacy is important to us. Our Privacy Policy describes how we collect, use, and share your personal information when you use our Services. By using our Services, you agree to our information collection and use practices as described in our Privacy Policy.

8. Prohibited Use

You agree not to use our Services to:

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision, including without limitation, reporting to law enforcement authorities.

9. Termination

9.1 Termination by User

You may stop using our Services at any time. You may also close your account by following the instructions on our website. Termination of your account may be subject to any existing contractual obligations related to your active investments or subscriptions.

9.2 Termination by CryptoParaguay

We reserve the right, at our sole discretion, to limit, suspend, or terminate your access to all or part of our Services, close your account, or cease providing any aspect of our Services at any time, with or without prior notice, for any reason, including but not limited to:

9.3 Effects of Termination

Upon termination:

If your account is terminated due to a violation of these Terms and Conditions, we may withhold any funds in your account if permitted by applicable law, or if we reasonably believe you have engaged in fraudulent or illegal activities.

10. Disclaimer of Warranties and Limitations

10.1 "As Is" Services

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CRYPTOPARAGUAY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

10.2 No Warranty of Availability or Accuracy

WE DO NOT WARRANT THAT OUR SERVICES WILL MEET YOUR REQUIREMENTS, BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, THAT DEFECTS WILL BE CORRECTED, THAT OUR WEBSITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT INFORMATION PROVIDED THROUGH OUR SERVICES IS ACCURATE, RELIABLE, OR CURRENT.

10.3 Financial Advice

THE INFORMATION PROVIDED THROUGH OUR SERVICES DOES NOT CONSTITUTE FINANCIAL, INVESTMENT, OR LEGAL ADVICE. ALL INVESTMENT DECISIONS SHOULD BE MADE BY YOU, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY USE OF OUR SERVICES, INCLUDING THE DECISION TO DEPOSIT FUNDS OR MAKE INVESTMENTS.

WE STRONGLY RECOMMEND THAT YOU CONSULT WITH A QUALIFIED FINANCIAL ADVISOR BEFORE MAKING ANY INVESTMENT DECISIONS.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CRYPTOPARAGUAY, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  1. YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE OUR SERVICES;
  2. ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OUR SERVICES;
  3. ANY CONTENT OBTAINED FROM OUR SERVICES;
  4. UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT;
  5. FLUCTUATIONS IN CRYPTOCURRENCY VALUE;
  6. ERRORS, OMISSIONS, OR INACCURACIES IN THE INFORMATION PROVIDED;
  7. TECHNICAL FAILURES OR SERVICE INTERRUPTIONS.

THIS LIMITATION OF LIABILITY SHALL APPLY REGARDLESS OF WHETHER YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER A REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM UNDER THESE TERMS AND CONDITIONS SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO CRYPTOPARAGUAY IN THE SIX (6) MONTHS PRECEDING THE ACTION GIVING RISE TO THE CLAIM.

12. Indemnification

You agree to defend, indemnify, and hold harmless CryptoParaguay, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

13. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. The most recent version of the Terms and Conditions will always be available on our website. It is your responsibility to review our Terms and Conditions regularly.

If we make material changes, we will make reasonable efforts to notify you, either through a prominent notice on our website, via email to the address associated with your account, or by other means.

Your continued use of our Services after any modification to these Terms and Conditions becomes effective will constitute your acceptance of the revised terms. If you do not agree to the new terms, you must stop using our Services.

14. Applicable Law and Dispute Resolution

14.1 Governing Law

These Terms and Conditions and your relationship with CryptoParaguay shall be governed by and construed in accordance with the laws of the Republic of Paraguay, without regard to its conflict of law provisions.

14.2 Amicable Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms and Conditions or the use of our Services, the parties shall first attempt to resolve such dispute amicably through good faith consultations and negotiations.

14.3 Arbitration

If a dispute cannot be resolved amicably within 60 days, such dispute shall be finally resolved by arbitration in accordance with the Arbitration Rules of the Chamber of Commerce of Asunción in force at that time. The arbitration shall be conducted in Asunción, Paraguay. The language of the arbitration shall be Spanish. The arbitral tribunal shall consist of a sole arbitrator appointed in accordance with said rules.

14.4 Class Action Waiver

ANY PROCEEDINGS TO RESOLVE OR LITIGATE ANY DISPUTE IN ANY FORUM WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS. NEITHER YOU NOR CRYPTOPARAGUAY WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY.

15. General Provisions

15.1 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and CryptoParaguay regarding your use of our Services and supersede any prior or contemporaneous agreement, communication, or proposal, whether oral or written, between you and CryptoParaguay.

15.2 Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable for any reason, such provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms and Conditions will continue to be valid and enforceable.

15.3 No Waiver

Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

15.4 Assignment

These Terms and Conditions, and any rights and licenses granted hereunder, may not be transferred or assigned by you without our prior written consent but may be assigned by us without restriction.

15.5 Force Majeure

We shall not be liable for any delay or failure in performance resulting from causes outside our reasonable control, including, but not limited to, acts of God, natural disasters, pandemics, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, fuel, energy, labor, or materials.

15.6 No Agency Relationship

Nothing in these Terms and Conditions shall be construed as creating a partnership, joint venture, agency relationship, fiduciary relationship, or employer-employee relationship between you and CryptoParaguay.

15.7 Headings

The section headings in these Terms and Conditions are included for convenience only and have no legal or contractual effect.

16. Contact Us

If you have any questions about these Terms and Conditions, please contact us at: